My name is Robin and I am allergic to chili. In my younger years my allergic reaction was so mild that it went unnoticed and was simply passed off as a dislike for chili. In my 30s it has progressed to the point where even mild seasoning that contains chili immediately results in me becoming covered in sweat, followed soon after by vomiting and migraines. The after effects can last days and I have been hospitalized with severe gastritis as a result of the acidic build up. As such, whenever I eat out I always, ALWAYS, ask if the food has chili. If it does I either order something else or the restaurant / café generally want to help out and modify to remove the chili. Because they are devent human beings that want to treat their customers with dignity and respect. This is not the case at KFC. At KFC the store staff refuse to answer me. I have contacted them via email, this was there response :
Unfortunately I am unable to answer your question with specific information given the formulation is proprietary.
So there you have it. They don’t actually care if you eat food that you’re allergic too. They couldn’t give a shit. Now obviously I am not going to eat there. They were good enough to let me know that their chip seasoning has chili. I am aware that often things get cooked in the same oil and therefore everything would be contaminated. Gluten intolerant people understand this concept all too well.
KFC have an allergy fact sheet, it applies to gluten, seafood, peanuts, and dairy. The well known allergies. Apparently if you have a high profile allergy they’re willing to put on a display that they care but if it is uncommon they won’t budge. Evidently it is a publicity stunt not because they don’t want someone to eat something that they are allergic too.
So I would urge all allergy sufferers to rethink eating any KFC products as quite frankly they don’t care if you get sick or not, they won’t let you know not to eat their products unless you have a well publicized allergy. Rewind twenty years before peanut allergy information was well known, this is what they would have done to you. Rewind fifteen years before gluten intolerance was well known, this is what they would have done to you.
Please take a stand with your fellow allergy sufferers and say no. No KFC. And if you’re a friend of an allergy sufferer stand with them and say “the formulation is proprietary” is not an okay answer to give to someone. It might be legal for KFC to withhold information from people that can make them seriously ill but it is utterly ammoral. Not only that, it should be damn well illegal. It should be illegal to refuse to let someone know if you’re going to poison them. People have a right to know if you’re playing Russian Roulette with their life or not. Take a stand, freedom for allergy sufferers.
Thank you for your time.